Effective Date: January 26, 2026

Riccardi’s Woburn (“we,” “our,” or “us”) operates the website
https://www.riccardiswoburn.com (the “Site”).

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our Site or use our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information in several ways, including information you provide directly, information collected automatically, and information obtained from third-party sources.

Information You Provide

You may provide personal information when submitting contact forms, requesting quotes or appointments, subscribing to promotions, or communicating with us. This information may include:

  • Name

  • Email address

  • Phone number

  • Vehicle details

  • Service information

  • Any additional information you choose to provide

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Operating system

  • Pages visited and time spent on pages

  • Referring URLs

  • Device identifiers

Information from Third Parties

We may receive information from third-party sources such as:

  • Scheduling platforms

  • Marketing providers

  • Analytics partners

  • Social networks

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services

  • Schedule appointments

  • Respond to inquiries

  • Send confirmations and service updates

  • Improve website functionality and performance

  • Provide marketing communications (with opt-out options)

  • Maintain security and prevent fraud

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and optimize performance. You may disable cookies through your browser settings; however, some features of the Site may not function properly.

4. Data Sharing

We only share personal information with trusted third parties, including:

  • Website hosting and IT service providers

  • Analytics and marketing vendors

  • Payment processors (if applicable)

  • Legal authorities when required by law

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of internet transmission or storage is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill operational, legal, and accounting requirements.

7. Consumer Rights (GDPR, CCPA, Massachusetts Residents)

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access your information

  • The right to correct inaccurate data

  • The right to request deletion

  • The right to restrict processing

  • The right to data portability

  • The right to opt out of marketing communications

To exercise these rights, please contact us using the information provided on our website.

8. California Consumer Privacy Rights (CCPA Notice)

California residents have the right to request details about the personal information collected, used, shared, or disclosed. We do not sell personal information.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.